Shipping & returns
Free shipping on all orders. 30-day satisfaction guarantee — no returns needed. It's that simple.
All orders ship free. Subscriptions and one-time purchases. Across the EU.
Orders received before 2 PM ship the same business day. All others ship next business day.
Not satisfied? Money back — without returning the product. No forms, no hassle.
Where and how fast?
| Destination | Delivery time | Shipping cost |
|---|---|---|
| EU-wide | 2–7 business days | Free shipping |
Tracking information is sent automatically by email when your order ships. Delivery times refer to business days and may vary during holidays.
Automatic delivery every 45 days
A new bottle ships every 45 days — automatically. You don't have to do anything. Free shipping on every delivery.
Through your account, you can push back or move up your next delivery. You decide — not us.
Pause for up to 90 days or cancel completely — two clicks in your account. No commitment. No hidden fees.
30-day satisfaction guarantee
If you're not satisfied within 30 days of delivery, you get your money back — without returning the product. Email or chat us and we'll sort it out right away.
No return required. We want you to try the product risk-free.
Answers to your questions
Yes. You'll get a tracking number by email as soon as your order ships. You can follow your delivery in real time.
Reach out and we'll send a replacement or refund you — at no extra cost. We take responsibility all the way to your door.
We currently ship within the EU. We're evaluating additional markets.
Yes — contact us before your order ships and we'll update the address.
A new bottle ships automatically every 45 days. You can change the date, pause, or cancel through your account — anytime.