Customer care

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Questions about your order, your skin, or our ingredients? We'll respond within 24 hours.

E-mail
hello@quietdose.com
Response within 24h
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Weekdays 9–17
FAQ
See frequently asked questions
Fastest response
hello@quietdose.com Response within 24h
Open the chat Weekdays 9–17
See frequently asked questions Fastest response
Send a message
Frequently asked questions
How do I cancel my subscription? +
You can cancel at any time through your account or by contacting us. No commitment period, no hidden fees.
What is included in the customer satisfaction guarantee? +
If you're not satisfied within 30 days, you get your money back — without having to return the product.
How long does delivery take? +
We ship within 24 hours. Delivery takes 2–7 days within the EU. Always free shipping.
Is the serum suitable for sensitive skin? +
Yes — it is developed specifically for sensitive and reactive skin. Free from perfume, essential oils and irritating ingredients. Dermatologically tested.
Our promise
Response within 24 hours — always
30-day customer satisfaction guarantee
Free shipping