Frequently asked questions

Everything you need to know

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The product

A clinically formulated serum that repairs your skin’s protective barrier — the outermost layer that keeps moisture in and irritants out. It contains ceramides, panthenol, and hyaluronic acid in concentrations that are clinically proven, but formulated specifically for sensitive and reactive skin.

Apply 3-4 drops to clean face, morning and night. Gently pat in with fingertips — don’t rub. Finish with your day cream or SPF. It takes about 15 seconds. No complicated routine required.

One bottle (30 ml) lasts approximately 45 days with recommended use (morning + evening). With a subscription, a new bottle is automatically delivered before your current one runs out.

€45 every 45 days with subscription (about €1 per day). One-time purchase: €59. Subscribers save 25% and always get free shipping.

Yes. The serum is formulated to work with your existing routine. Apply after cleansing and before day cream/SPF. Avoid combining with strong active ingredients like retinol or high concentrations of AHA/BHA — they can interfere with barrier repair.

Your skin barrier faces things that break it down every day — cleansing, UV, cold, pollution. Customers who take a break often notice that their skin gradually becomes more sensitive again after 4–6 weeks. That’s why most people choose to continue with a delivery every 45 days as a maintenance treatment.

Skin & results

Yes — Quiet Dose is specifically developed for sensitive and reactive skin. The formula is 100% fragrance-free, free of ethanol, essential oils and other known irritants. Dermatologically tested. If you have been diagnosed with rosacea or another skin condition, we recommend that you consult your dermatologist.

Most people notice their skin feeling calmer and less reactive within 3-7 days. Visible improvement in redness, dryness, and uneven skin tone typically takes 4-6 weeks. The barrier takes time to build up — it can’t be forced, but the results are lasting.

Your skin barrier (stratum corneum) is the outermost protective layer of your skin. It’s made up of skin cells and lipids — primarily ceramides, cholesterol, and free fatty acids. When it’s intact, it keeps moisture in and irritants out. When it’s weakened, your skin reacts to everything: redness, dryness, tightness, rashes. 60% of all skin sensitivity is linked to a weakened barrier.

Our formula contains no ingredients generally advised against during pregnancy (no retinol, no strong acids). However, we always recommend that you consult your midwife or doctor before introducing new skincare products during pregnancy or breastfeeding.

Ceramide-based barrier care is often recommended as a complement to eczema, but Quiet Dose is a cosmetic product — not a drug. If you have been diagnosed with eczema or atopic dermatitis, consult your dermatologist before starting. The serum can work great as a maintenance treatment between flare-ups.

Subscription

You get a new bottle delivered every 45 days — automatically. You pay €45 per delivery (25% off vs. one-time purchase). Free shipping always. You can change the delivery date, pause or cancel at any time via your account.

Yes, anytime. No commitment period, no hidden fees. Log in to your account, click "Manage Subscription" and select "Cancel". Takes two clicks. You can also contact us and we’ll help you.

Absolutely. Through your account, you can pause your subscription for up to 90 days, or change the delivery interval to every 60 or 90 days if you want more time between deliveries.

Yes. A bottle costs €59 as a one-time purchase. Subscription saves you 25% (€45) and free shipping — and you can cancel after the first delivery if you want.

Shipping & returns

Orders are shipped within 1 business day. Within the EU: 2–7 business days. You’ll get tracking info by email.

No. Free shipping on all orders — both subscriptions and one-time purchases.

If you're not satisfied within 30 days of delivery, you can get your money back — without having to return the product. Email or chat us and we’ll sort it out. No forms, no hassle.

You'll get a tracking number by email as soon as your order ships. All deliveries can be tracked in real time. If something seems off — reach out and we'll sort it out right away.

Ingredients

The three core components: Ceramides (NP/AP/EOP/NS/AS + Cholesterol, 0.5%) — make up 50% of your skin barrier's lipids, rebuilding it in three layers. Panthenol (provitamin B5, 5.0%) — calms inflammation and strengthens barrier function. Ectoin (0.1%) — shields skin cells from environmental stress and strengthens barrier resilience. Also glycerin, squalane, hyaluronic acid, sodium PCA, and allantoin.

No perfume. No essential oils. No retinol. No strong acids (AHA/BHA in high %). No high alcohol content. No irritating botanical extracts. We have formulated away everything that sensitive skin reacts to.

Barrier Repair Serum has undergone full EU safety assessment (PIF) including CPSR, stability test and challenge test, and is registered in CPNP. Dermatologically tested for sensitive skin.

Yes. All Quiet Dose products are vegan and cruelty-free. We never test on animals and neither do any of our ingredient suppliers.

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