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Frequently asked questions

How do I cancel my subscription?

You can cancel at any time through your account or by contacting us. No commitment period, no hidden fees.

What is included in the customer satisfaction guarantee?

If you're not satisfied within 30 days, you get your money back — without having to return the product.

How long does delivery take?

We ship within 24 hours. Delivery takes 2–7 days within the EU. Always free shipping.

Is the serum suitable for sensitive skin?

Yes — it is developed specifically for sensitive and reactive skin. Free from perfume, essential oils and irritating ingredients. Dermatologically tested.